Privacy Policy

Privacy Policy

Effective Date: 10/13/2025

1. Introduction

At Prescott Area Shelter Services (“PASS”, “we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://prescottshelters.org/) (the “Site”) or engage with us (e.g. via donation, volunteering, contacting us).

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Voluntarily

  • Contact information (name, email address, phone number, mailing address)

  • Donation/payment information (e.g. credit card data, billing address) — note: we do not store full credit card data ourselves; payment is processed via third-party payment processors

  • Volunteer or application information, if you apply to volunteer or work with us

  • Communications or messages you send to us (e.g. via contact form, email)

  • Newsletter signup data

  • Any other information you choose to provide (e.g. demographic info, survey responses)

b) Automatically Collected Information
When you access the Site, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device identifiers (e.g. device model, operating system)

  • Pages you visit, referring/exit pages, time spent on pages, click data, and other usage metrics

  • Cookies, web beacons, and similar tracking technologies

c) Third-Party Sources
We may receive information about you from third parties (e.g. payment processors, analytics providers, social media platforms) consistent with their privacy policies.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our Site and programs

  • To process your donations and send receipts

  • To communicate with you (e.g. respond to inquiries, send newsletters, updates)

  • To administer volunteer/staff applications and relationships

  • To monitor Site usage, analyze trends, and improve user experience

  • To comply with legal obligations

  • To protect our rights, property, or safety (or others’)

4. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g. web beacons, local storage) to enhance your experience, understand usage patterns, and deliver tailored content.

You may be able to opt out of or block cookies via your browser settings, but doing so may limit certain functions of the Site.

5. Disclosure of Information

We may share your information in the following ways:

  • Service Providers / Vendors — to process payments, host the Site, send emails, perform analytics, etc.

  • Legal Requirements — when required by law, court order, or governmental authority

  • Protection & Safety — to protect rights, property, safety of PASS, our users, or the public

  • Business Transfers — if PASS is merged, acquired, or sells assets, your data may be transferred (with similar protections)

  • With Your Consent — when you ask or approve us to share

We do not sell your personal information to third parties.

6. International Transfers

If we transfer your data to locations outside your country (e.g. our service providers’ servers), we will ensure adequate safeguards are in place (e.g. standard contractual clauses) in compliance with applicable laws.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention is required by law. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

  • Accessing the personal data we hold about you

  • Correcting or updating your data

  • Deleting your data

  • Restricting or objecting to processing

  • Withdrawing consent to communications (e.g. unsubscribing from newsletters)

To exercise any such rights, please contact us (see Section 11).

10. Children’s Privacy

Our Site is not intended for children under 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personally identifiable information from children under that age. If you believe we have collected such data, please contact us so we can delete it.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact:

Prescott Area Shelter Services
Email: passdirector@prescottshelters.org
Phone: 928.778.5933

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